Welcome to Royal Care – Terms and Conditions

By using our website and services, you agree to comply with and be bound by the following Terms and Conditions of use, which, together with our Privacy Policy, govern Royal Care’s relationship with you in relation to this website and its services.

The terms ‘Royal Care’, ‘we’, or ‘us’ refer to the website royalcare.com. The term ‘you’ refers to the user of our services or the viewer of our website.

Use of This Website Is Subject to the Following Terms:

• The content of the pages on this website is provided for information and implementation of our services. Content is subject to change without notice.

• We use cookies to monitor user browsing preferences. If cookies are accepted, relevant personal or non-personal data may be stored by us for operational purposes.

• Royal Care reserves the right to change, amend, cancel, or make exceptions to these Terms and Conditions at any time. We encourage you to review this page regularly. Continued use of our services indicates your acceptance of these terms.

• No partnership, joint venture, or agency is formed by these Terms and Conditions, and you have no authority to bind Royal Care in any manner.

• Royal Care is not liable for failure to perform obligations due to events beyond our reasonable control, including technical failures or communication issues.

• All materials on this website are owned by or licensed to us. This includes the design, layout, appearance, and graphics. Unauthorized use or reproduction is strictly prohibited and constitutes a breach of these Terms.

• We may include links to external websites for your convenience. Royal Care is not responsible for the content or accuracy of any linked websites.

• Use of this website and any disputes arising from it are governed by the laws of the United Arab Emirates.

Service Bookings and Payments

• When you book a service through Royal Care, we act as a facilitator. Once a service is completed, payments made to our beauticians or technicians are non-refundable, unless due to a violation caused by the company.

• Pricing may be updated at any time and is subject to change without prior notice, except for temporary promotions or reductions, which may be applied immediately.

• Royal Care is not responsible for the unlawful actions of third-party technicians or users.

• While we conduct background checks (directly and indirectly through references), users are advised to use caution and common sense when engaging with technicians.

• Users agree to hold Royal Care harmless for any damages or missing items during or after services rendered.

• Payments for finalized bookings can be made by credit card, debit card, or cash. We may seek pre-authorization of your credit card before purchase.

• Cardholders must retain copies of transaction records and follow all terms, rules, and policies.

• You are responsible for maintaining the confidentiality of your account credentials.

• Minors under 18 years of age are not permitted to register or transact on the website.

• If any part of these Terms is found to be invalid or unenforceable, it shall be limited only to the extent necessary, and the remainder will remain in full effect.

• Royal Care may transfer or assign its rights and obligations under these Terms without your consent.

• We do not provide services to individuals or countries sanctioned by OFAC.

• We may contact you via WhatsApp, SMS, email, or push notifications for appointment confirmations, updates, marketing, or account-related communications.

• In the case of a no-show by the client, the booking amount is non-refundable.

Method of Payment, Accepted Cards, and Currency

We accept online payments using Visa and MasterCard (credit/debit cards) in AED (United Arab Emirates Dirhams).